At Chuio, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our restaurant management platform and services.
2. Information We Collect
2.1 Restaurant Information
Restaurant name, address, and contact details
Business registration information
Menu items and pricing
Table configurations and seating arrangements
2.2 User Accounts
Administrator and staff names and contact information
Email addresses and passwords (encrypted)
Role and permission settings
Activity logs for security and compliance
2.3 Customer Data
Customer orders and preferences
Order history and timestamps
Payment information (processed securely through third-party providers)
2.4 Technical Data
IP addresses and device information
Browser type and usage patterns
Cookies and tracking information
3. How We Use Your Information
To provide and maintain the Chuio platform
To process orders and manage restaurant operations
To improve our services and develop new features
To send administrative messages and updates
To comply with legal obligations
To detect and prevent fraud or security issues
4. Data Security
We implement industry-standard security measures to protect your data:
SSL/TLS encryption for data in transit
AES-256 encryption for sensitive data at rest
Regular security audits and penetration testing
Access controls and authentication mechanisms
Compliance with GDPR, CCPA, and local data protection regulations
5. Data Retention
We retain your data for as long as necessary to provide our services. You can request deletion of your data at any time, subject to legal and business requirements.
6. Third-Party Services
We may share limited information with trusted third-party service providers for:
Payment processing
Cloud hosting and storage
Analytics and monitoring
Customer support
All third parties are bound by confidentiality agreements.
7. Your Rights
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Export your data in a portable format
Opt-out of marketing communications
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email:privacy@chuio.io Address:Chuio Support Team Response time: Within 30 days
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform.